Visiting John Muir House, Haddington - Service User Questionnaire

Closed 31 Jul 2013

Opened 17 Jun 2013



East Lothian Council is currently reviewing public access to John Muir House, Haddington. This includes looking at public access at the Main Reception in John Muir House as well as the access at Court Street and Planning Reception.  

The following services are provided at each of these receptions:

Court Street Reception - payment of Council tax and Rent; enquiries for all services, including Community Housing, Benefits and Licensing.

Planning Reception - Blue Badge assessment programme; Planning and Building Control enquiries.

Main Reception – management of visitors to meetings held in the Council offices.

Why your views matter

To help us improve our access to services and consider a single point of public contact reception we need to gather as much information and comments from Customers as to what is important to them and what you would like to see improved.

What happens next

Feedback received is being used to inform the development of more detailed plans - these will be available for public consultation in 2014.   


  • All Areas


  • Local Residents
  • Service Users


  • Customer satisfaction
  • Residents' views and priorities
  • Older people
  • Disability